In the previous post, we discussed how to ingest data from Liveperson with Python. In this post, I want to use R to make the same API call and create an aggregated table instead of preparing data for ingestion. The code is based on the example here. For further information …

Engagment History API let you grab livechat interaction data from Liveperson. It is based on the REST architecture and uses OAuth1.0. You first need to retrieve API Keys. In this example, I am using the requests and requests_oauthlib modules to make API calls from Python. Liveperson offers a good code …